Terna’s concerns

Terna has a crucial and fundamental role in the Italian electricity system. The major economic and social impact of its corporate business is determined by its ability to provide society with a reliable and efficient electricity service. Service commitment is therefore also the main reference of the Company’s approach to sustainability issues, among which respect for the environment and local communities are particularly important, as well as occupational safety and personnel training. In general, as established in its Code of Ethics, Terna’s aim is to construct and develop relations with its stakeholders based on trust in order to create value for the Company, society, and the environment.
Terna’s core business is the provision of a service that is indispensable for the operation of the entire electricity system and for supplying everyone in Italy with electricity. Although the end users of the electricity service are not Terna’s direct customers, but rather of companies that distribute and sell electricity, the essential role it performs in the electricity system makes the Company ethically responsible for the service towards the entire country. Terna therefore is very conscious of the responsibility entrusted to it by the government concession and takes on its objectives, i.e. to:

  • provide a secure, reliable, continuous, and cost-effective service;
  • keep the transmission system efficient and develop it;
  • comply with impartiality and neutrality principles in order to ensure equal treatment to all grid users.

Terna’s activities intrinsically produce a heavy impact on the environment: electricity infrastructures have a tangible, visible presence which is represented by the large pylons of electricity lines. Therefore, the reduction of the impact of lines is another major objective. The Company considers respect for the environment and local communities a rule of conduct that can trigger a virtuous circle: it allows biodiversity, natural and cultural heritage to be preserved, while facilitating the acceptance and construction of new infrastructures, thus generating economic benefits for shareholders and society as a whole, which takes advantage from a more secure, efficient and less costly service. The Company’s concern for communities is also expressed through initiatives with social, humanitarian, and cultural value as a concrete sign of participation in the civil growth of society.
The role of human resources in Terna’s activities is crucial. The renewal of technical expertise that is distinctive and often rare or unique in the electricity industry, represents an essential element of Terna’s approach to sustainability. Another equally important element is concern for occupational safety, which is even greater considering that many operating activities are characterized by particular risks, such as working many meters above the ground and performing maintenance tasks on energized lines.
Further details on the significant aspects for Terna regarding sustainability are included in the first sections of the four chapters on service, economic, environmental, and social responsibility in this Report.